Contact Us

LET'S TALK

We're here for the journey.

Have a question about your order, a SET YET™ product, shipping, returns, or anything else?

The TURISTOFFS™ Customer Care team is here to help.

Before reaching out, you may find a quick answer in our Help Center.

Visit Help Center →https://www.turistoffs.shop/pages/help-center


CONTACT CUSTOMER CARE

Email
customervip@turistoffs.com

Phone
(954) 861-8535

For the fastest assistance with an existing purchase, please include your order number when contacting us.


SEND US A MESSAGE

Use the form below and we'll get back to you as soon as possible.

Name*
[ Your name ]

Email*
[ Your email ]

Order Number
[ Optional ]

How can we help?*
[ Select a topic ]

Suggested options:

  • Order Status
  • Shipping & Delivery
  • Return or Refund
  • SET YET™ Warranty Claim
  • Product Question
  • Pre-Order Question
  • Partnership or Press
  • Other

Message*
[ Tell us how we can help ]

SEND MESSAGE →


WARRANTY CLAIM?

Every SET YET™ product is backed by our 24-Month Limited Warranty against qualifying manufacturing defects in materials and workmanship.

For warranty assistance, please include:

  • Your order number or proof of purchase
  • A description of the issue
  • Clear photos showing the problem

View SET YET™ Warranty →https://www.turistoffs.shop/pages/24-month-limited-warranty


RETURNS & SHIPPING

Looking for information about an order?

Shipping & Delivery →https://www.turistoffs.shop/pages/shipping-delivery

Track orders, delivery estimates, international shipping, pre-orders, and shipping questions.

Returns & Refunds →https://www.turistoffs.shop/pages/returns-refunds

Learn about our 30-day return policy, refunds, exchanges, and damaged or incorrect products.


BUSINESS & PARTNERSHIPS

Interested in working with TURISTOFFS™ or SET YET™?

For retail opportunities, partnerships, collaborations, media, or other business inquiries, please contact us through the form above and select Partnership or Press.


WE'RE LISTENING

TURISTOFFS™ was built around making the journey better.

Your questions, experiences, and feedback help us continue improving the products we create and the way we serve travelers.

Wherever you're headed, we're here to help you get SET.


TURISTOFFS™
Curated for Those Who Move With Intention.

SET YET™

PACK READY. REST READY.

Are you Set Yet?